OpenHome—Queensland's Housing Dashboard

A Specialist Homelessness Service (SHS) is an agency that receives government funding to provide accommodation, accommodation related services and/or assistance and support services to people experiencing homelessness or at risk of homelessness.

Notes:

1. The number for July 2025 represents data based on a snapshot taken on 11 September 2025.
2. The number is not finalised, subject to change and may be different from other public data.
3. A Queenslander is counted as receiving Specialist Homelessness Services when they receive a direct service from SHS agencies; they may be homeless or at risk of homelessness.
4. SHS client counts change over time for many reasons and are not necessarily due to changes in the demand for homelessness services.

Data source: Australian Institute of Health and Welfare (AIHW) Specialist Homelessness Services (SHS) collection.

Short-term temporary accommodation includes people supported through the Immediate Housing Response, Regional Discretionary Fund, and Refuge Accommodation Assistance package.

Note: This is operational data collected by Specialist Homelessness Service providers and departmental staff that has not been subject to rigorous data cleansing and validation at the point in time it was reported, and may therefore differ from other published sources of data.

Data source: Department of Housing and Public Works.

Number of customers entering the Housing Service Centres seeking housing assistance.

There are 21 Housing Service Centre locations across Queensland.

Data source: Department of Housing and Public Works.

Households who have applied and are eligible for public and community housing are placed on the Queensland social housing register. Households who can accept an offer of housing are counted as being active households.

Note: The number is subject to change and the data and the time period may be different from other public data such as Open Data.

Data source: Department of Housing and Public Works.

Social housing includes both public housing and community housing.

Public housing is managed by the Queensland Government. Community housing is managed by registered community housing providers or local governments.

Data source: Department of Housing and Public Works.

Households in public homes have their tenancies managed by the Queensland Government.

Note: The number may be different from other public data.

Data source: Department of Housing and Public Works.

Social and affordable homes are either in construction or under contract to be delivered (not yet in construction or settled).

Social homes includes both public housing and community housing.

Affordable homes target low to moderate income households and are priced so that these households are also able to meet other basic living costs.

Data source: Department of Housing and Public Works.

Includes both public housing and social and community housing homes delivered from 1 July 2023 to 31 August 2025.

Data source: Department of Housing and Public Works.

Social homes includes public housing, community housing and headleases as well as affordable housing for households that meet the social housing eligibility criteria.

Public housing is managed by the Queensland Government.

Community housing is managed by registered community housing providers or local governments.

Note: The number may be different from other public data.

Data source: Department of Housing and Public Works.

Community housing is owned and/or managed by registered community housing providers including local governments.

Not-for-profit entities includes specialist homelessness service providers and local governments (for crisis accommodation properties).

Note: The number may be different from other public data.

Data source: Department of Housing and Public Works.

Public homes are managed by the Queensland Government.

Notes:

1. This is calculated as the sum of the average time to complete maintenance plus the average time to allocate a property once maintenance is complete for homes tenanted over the previous 12 month period.
2. This excludes any homes where there have been major upgrades or extensive works due to exceptional circumstances such as fire.

Data source: Department of Housing and Public Works.

Public homes are managed by the Queensland Government.

Notes:

1. The proportion of public homes vacant is calculated as homes available for allocation (vacant tenantable) as a percentage of tenanted homes and homes available for allocation.
2. The number may be different from other public data.

Data source: Department of Housing and Public Works.

Private market assistance includes: Bond Loans, Rental Grants, Bond Loan Plus, Bridging Bond Loans, RentConnect, Rent Security Subsidies (General and Young People), Helping Hand Headleases, and Flexible Assistance Packages.

Note: This is not a count of unique households as a household may receive more than one product and/or service during this period.

Data source: Department of Housing and Public Works.

Private rental market assistance includes: Bond Loans, Rental Grants, Bond Loan Plus, Bridging Bond Loans, RentConnect, Rent Security Subsidies (General and Young People), Helping Hand Headleases, and Flexible Assistance Packages.

Data source: Department of Housing and Public Works.