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Department of Housing
Housing for Queensland
Aboriginal and Torres Strait Islander people are warned the photographs on the department’s social media may contain images of deceased persons which may cause sadness or distress.
The Department of Housing (‘the department’) monitors its social media channels during regular business hours (9.00am – 5.00pm, Monday to Friday). Messages will not be responded to outside of these hours.
Terms and conditions
The department uses social media to engage with Queenslanders by keeping them up to date with the department’s news, events and activities.
The administrators of the department’s social media are not obliged to engage in conversation via social media but will address issues raised if and when judged appropriate by the administrators.
The department expects that participants will treat each other with respect.
The department will remove comments that contain vulgar or abusive language, personal attacks of any kind, offensive terms that target specific ethnic or racial groups, and comments that do not remain on topic or are not productive.
The department will also remove comments that are spam.
Comments that promote non-government services or products the department has not agreed to promote/provide sponsorship for will be removed. The department’s Sponsorship policy and procedure can be accessed upon request.
Political references will be considered on a case by case basis and may be removed.
The department reserves the right to terminate your access to our social media channels and to delete any content posted by you. The department accepts no liability for any loss arising out of or in connection with such removal.
The department may report users who post inappropriate or offensive material to the social media platform authorities and shall not be obliged to reinstate any individual the platform itself blocks. Content posted on our social media channels is also subject to the terms outlined by the social media channel's terms.
The department does not guarantee or warrant that any information posted by individuals on the department’s social media channels is accurate, and disclaims any liability for any loss or damage resulting from reliance on any such information.
If you have a formal request or complaint, the department suggests that you contact us by phone, email or in writing to ensure that your query is dealt with in a timely manner.
Members of the media are asked to address questions to the department’s media team by emailing firstname.lastname@example.org.
- Last updated:
- 7 August 2023