Strengthening tenancy management

Published: 

12 June 2025 11:33AM

From 1 July 2025, we’re recommencing annual tenancy and rent reviews for public housing tenants. This is to ensure Queensland’s social housing system is fair and equitable, and support is targeted to those who need it most.

A tenancy review will look at a household’s circumstances, including their income, bedroom entitlement, and check that they remain eligible for social housing help.

Tenants may be asked to provide further information about their household circumstances and income so their rent can be assessed. Public housing tenants will be contacted by the department when this further information is needed.

It remains the department’s policy that a tenant’s rent is set at 25% of a household’s assessable income. However, if an existing household is found to be paying less than this 25% amount, any rent increase will be capped at $15 per week to help manage the impact of any rent increase following an annual rent review.

Existing criteria to apply for housing assistance and for ongoing eligibility remain unchanged.

For more information, call 13 QGOV (13 74 68) or contact your local Housing Service Centre.

What’s next

From 1 July 2025, the department will commence undertaking individual tenancy reviews.

The reviews will be conducted over the next 12 months, so tenants may not hear from us for some time.

Tenants will be contacted to let them know when their tenancy will be reviewed and the information they need to provide.

The reviews will help ensure:

• the property they’re in meets their household needs
• tenants are paying the correct amount of rent based on their income and circumstances.

As part of the review, tenants will be able to discuss their housing needs, and support they require.

If there are any recent changes to the tenant’s household or income, they need to let the department know – this is still a requirement of their tenancy.