Support Queensland renters

Snapshot

  • $160 million Renters Relief Package to tackle the cost of living
  • Consultation to introduce a rental sector code of conduct
  • Ban on rent bidding
  • Portable bond scheme to cut the up-front cost of moving house

As Queensland changes, so too does our housing system. More people are renting – and for longer than ever before.

  • October 2021
    Rental reform that puts people first

  • July 2023
    Rent increases limited to once a year

  • July–August 2023
    Consultation to ensure annual rent increase limit is effective

  • August 2023
    Move by National Cabinet to strengthen renters’ rights across Australia

Renters deserve a safe and secure place to call home and make their own. In a tight rental market, it’s more important than ever to support renters to find a rental home and afford to keep it.

Today, Queenslanders who’ve never needed help with renting are reaching out for assistance or moving too far from their jobs, schools and families.

The Queensland Government is supporting renters with reforms to improve the experience of renting, as well as products and services to help renters who are struggling.

We have built a team of frontline staff to provide practical support, and paid $85 million to help 78,000 Queensland renters with bond loans and rental grants, RentConnect services and rental security subsidy payments.

We’ve overhauled rental laws to protect renters’ rights. Now we’ll take that further with consultation on a new rental sector code of conduct, a ban on rent bidding and a portable bond scheme to reduce moving costs when changing tenancies.

Additionally, we’re implementing a boosted Renters Relief Package to help Queenslanders find, get and keep a secure home in the private rental market.

See our rental track record in this timeline.

What's to come

Modernising the housing legislative framework

We will continue to modernise the housing legislative framework to improve consumer protections in the rental market, residential parks, retirement villages and residential services, while ensuring that it’s still viable for investors and operators to provide these housing options.

A renters relief package

We will deliver a comprehensive $160 million Renters Relief Package to help tackle the cost of living with more funding, expanded eligibility and new ways to help renters into a home. The package will give more households immediate cost-of-living support while we build new homes, including help to pay bonds and rent. We are also doubling our specialist customer service team at Housing Service Centres around Queensland, with more than 40 new RentConnect officers to assist renters at every stage of their housing journey.

We’ve expanded eligibility to deliver more support for more Queenslanders:

  • bond loans – interest and fee-free bond loans for renters
  • bond loans plus – a loan to cover both the rental bond and 2 weeks rent
  • rental grants – a one-off grant of 2 weeks rent to support people in crisis
  • rental security subsidy – a payment that can help people stay in their home.

Portable bonds

Pressure in the rental market means a lot of people are having to move around more often to find a home they can afford. We are reducing the costs of moving by introducing legislation to establish a portable bond scheme that allows renters to transfer their bond when relocating from one rental property to another.

Strengthening renters’ rights

  • Banning all forms of rent bidding
  • Creating a framework for parties to agree on installing modifications in rental properties
  • Protecting renters’ privacy by requiring 48 hours entry notice and developing a prescribed form for all rental home applications
  • Limiting re-letting costs based on the time remaining on a fixed-term lease
  • Giving renters a fee-free option to pay rent, and choice about how to apply for a rental property and receive utility charges

Consultation on a rental sector code of conduct

We must do more to strengthen the rules and clarify the expectations of all parties in the rental sector. The government will consult on a rental sector code of conduct to strengthen these rules and protect all parties.