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Following recent changes to departmental responsibilities, functions of the former Department of Housing and Public Works have been transferred to new departments. Work is underway to develop and update departments' websites.

Future-facing strategy and policy

Objective

To deliver future-facing strategy and policy that leads to evidence-based reforms, influences innovation to achieve change, builds capability, improves performance for the benefit of our customers.

Tactics

  • Capability – lifting strategy and policy capability in the department and government more broadly and providing timely advice, tools and methodologies.
  • Research, insights and analysis – drawing on leading edge research, harnessing data to provide new insights, and utilising scenario planning techniques that support evidence-based options, encourage innovation and enable well targeted approaches for the future.
  • Collaboration and co-design – embedding partnerships and human-centred design to actively involve customers, staff and key stakeholders, including Aboriginal and Torres Strait Islander communities, in the design and decision making process.
  • Evaluation – applying learning, through evaluation research and leading practice to inform evidence-based policy and programs.
  • Governance – ensuring strong governance that delivers stewardship, strategy and accountability.

Performance indicators and measures

Customers and stakeholders are satisfied with services

  • Customers and stakeholders are satisfied with services (Queensland Government Customer and Digital Group).
Last updated: 
29 May 2020