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Following recent changes to departmental responsibilities, functions of the former Department of Housing and Public Works have been transferred to new departments. Work is underway to develop and update departments' websites.

COVID-19: Home Assist Secure deliveries help keep Lynette safe at home

Published: 
4 June 2020 2:15PM

Lynette is in her 80s and has been using Home Assist Secure on and off for years.

“It’s a good way of finding reliable tradespeople,” Lynette says. “I’ve had locksmiths and plumbers and people to help with odd jobs.”

Home Assist Secure is a service for Queenslanders aged 60 years and over, or people of any age with a disability, who can’t undertake or pay for critical home maintenance without assistance.

But it wasn’t until COVID-19 that she sought Home Assist Secure’s help on a more regular basis.

“My doctor told me not to go anywhere during COVID as my immunity is compromised,” Lynette explains.

As well as the home maintenance, repairs and modifications work that Home Assist Secure already delivers, during the pandemic the service now offers deliveries of essential items, regular welfare checks and referrals to community support services.

Lynette heard about the extended service and made a booking for groceries to be delivered once a week.

The Home Assist Secure team deliver Mrs Laver’s groceries and leave them in her garage, right near her front door so she can easily bring them inside.

“It’s excellent,” she said. “I’m very grateful for this service.”

Read more about these new Home Assist Secure services and find a provider.