Contemporary digital government services
Our priority is to put people and businesses at the heart of designing government services, programs and policies to ensure they are trusted, easy to use and get the best outcomes.
Queenslanders expect government to keep pace with private sector organisations, including delivering simple and intuitive digital services.
Queenslanders rely on government for critical services in healthcare, education, public safety, justice, environment, transport, business, employment, tourism, sport and much more. We need to ensure connectivity and digital capability so regional and remote Queenslanders can use these services.
We will use digital technologies to provide customer services that are accessible, easy to use and secure.
Our 10-year goals
- Government uses insights-based decisions to enhance and design policy, programs and services that are responsive to our customers’ and communities’ needs.
- Government has suitable services available online to maximise the opportunity of the Brisbane 2032 Olympic and Paralympic Games that are accessible, intuitive, and easy to use for everyone on any device.
- Last updated:
- 27 April 2023